Shipping Information
We send our products to the US and The US.
All customers can order their Angels' Share Glass products and be safe in the knowledge that their purchase will be handmade, hand packed (well it is glass after all!) and delivered by a courier or postal service most suitable for your area.
Our products are glass, so every precaution is taken when packaging your gifts. Unfortunately, glass and whisky products can not be insured so items are sent at the buyer's own risk.
Each order is sent to you directly from our dispatch unit in Glasgow
We make sure our shipping prices are fair and reasonable. We are partner with couriers for all parcel deliveries in the UK and may sometimes use Royal Mail for small packets. Overseas carriers are normally DHL UPS or the most suitable and cost effective and reliable tariff they can offer.
Total Shipping Cost will be displayed at checkout and will be based on weight and value of total order.
We cannot calculate any import duties or taxes that may apply to international orders such as USA, Canada or international trading partners. Please contact your local customs office for import fees which may apply once your parcel arrives in your Country.
Please note; due to The UK leaving the European Union (Brexit) all EU we are currently unable to supply direct to the EU
Angels' Share Glass cannot be liable for any customs charges once the order has been shipped.
Delivery guide
| OPTION | HOW LONG IT TAKES | HOW MUCH IT COSTS |
| FREE SHIPPING | UK only orders over £75 are eligible for FREE delivery. | FREE |
|
UK MAINLAND |
For standard items only. Royal Mail 1st Class Small Packet Tracked ----------------------------------------------------- Courier tracked and signed 24Hr Where possible, with exception of remote areas, delivery is within 48 hours with DPD - See non-standard information below for exceptions. |
£5.95
from £7.50
|
|
Scottish Offshore, Islands of Scotland & Northern Ireland
|
Courier Within 7 days from dispatch. Please note, this is not an express delivery service but is a tracked service.
|
from £12.00 incl vat
|
|
Republic of Ireland
|
Within 7 working days from dispatch or sooner. | from £20.00 |
|
Local Pick Up * * by appointment only |
Our studio and warehouse unit are not open to the public, but if you are local we can in some cases make some arrangements for you to collect your purchase. |
FREE |
|
EU See below for countries |
No Service at the moment | |
|
Rest of Europe See below for countries |
No Service at the moment | |
| USA & Canada |
Delivery times for international deliveries and deliveries to non-mainland UK and Highlands of Scotland may vary and are estimated from dispatch. Please see below. Customs Import Fees may apply please check with your local customs website.https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html |
Cost varies by country, and will be shown at checkout. |
| REST OF THE WORLD |
Delivery times for rest of the World deliveries may vary and are estimated from dispatch. see below Customs Import Fees may apply please check with your local customs website. |
Cost varies by country, and will be shown at checkout. |
The EU countries are: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Delivery times
Unless you are having an item specially made or ordered, delivery is normally within five to seven working days, and often much sooner.
If you would like more information about delivery for a product that you have already ordered, please get in touch with us. You can do this using the contact link on your order confirmation email. If you have any questions at all please let us know and we’ll be very happy to help.
Sometimes unavoidable factors can delay a parcel (bad weather or postal strikes, for example). If this happens we will let you know. We do ask for your patience if this does happen – you can be assured that we’ll be doing our best to sort it out. Once your order is on its way we will be in touch again to let you know when you should expect it.
If your parcel is travelling internationally we will endeavour to provide you with a tracking reference so you can monitor your parcel's progress.
Delivery and promotions
If you take advantage of a discount (such as 10% off), the reduction is usually applied only to the price of the product you’ve chosen, not the delivery cost.
Customs Import Fees may apply please check with your local customs website.
UK delivery of standard items
Most standard orders are delivered within the UK for £4.96 + Vat = £5.95 per item. This includes packing costs to make sure your glass arrives safely and unbroken. Delivery costs are worked out according to the product’s size and weight so multiple items being sent together have a higher shipping rate.
UK delivery of non-standard & multiple items
A non-standard item is a product that is considered to be fragile, of high value, large or heavy, or something that has exceptional delivery requirements. For these products, the above costs won’t apply – you’ll find the delivery cost on the checkout page.
UK express delivery option
If you need something quickly, we can offer express delivery.
| UK EXPRESS DELIVERY OPTION | Cost |
| Next day (order received and delivered next working day by 1pm) | £9.95 |
International delivery
International delivery is available on many products, but sadly not on our whisky filled Angel Share Angel. Due to customs laws in different countries we cannot send our products containing alcohol overseas without first checking with the relevant customs. Please also check alcohol importing and laws specific to your country. We do work with US brokers who will ship direct within certain states of The US , but shipping fees are on request.
Delivery costs are worked out according to the product’s size and weight and the shipping destination.
International delivery zones
Western European
The EU countries are: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Rest of Europe
Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Cape Verde, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greenland, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia (Republic of), Malta, Moldova (Republic of), Montenegro, Norway, Poland, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey and Ukraine.
Please allow 10 working days from dispatch.
USA and Canada
Please allow 10 to 21 working days from dispatch.
Customs Import Fees may apply please check with your local customs website.
https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html
Rest of the World
Please allow 21 - 28 working days from dispatch.
If you want to check timing or costs of delivery, please contact us and we'll be happy to help.
Customs Import Fees may apply please check with your local customs website.