Shipping
What are your delivery times?
If you are getting products delivered within the UK, you are looking at about 1-2 working days.
Europe is approx 1-3 working days.
For USA & Canada it is around 3-5 working days.
Everywhere else will vary, and will be calculated at checkout.
How much will shipping cost?
Shipping prices vary based on delivery location and products purchased. Larger items such as Staves and Whisky Flights will have a greater delivery cost than our smaller items.
This will be calculated at checkout.
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Do you ship worldwide?
Yes, we do ship worldwide. However due to ongoing admin we cannot ship direct to EU countries
Delivery costs will vary.
My Order
What do I do if there is a problem with my order?
If there is a problem with your order or if you are looking to cancel your order for whatever reason, send us an email
What if I receive the wrong product?
If you happen to receive a product that you did not order, simply contact us
Do you offer exchanges for faulty items?
If your product arrives broken or faulty, then contact us
*All our glassware is made by hand.
Glass products may contain small air bubbles or lines or fine scratches - these are not considered flaws and are a natural part of the glass making process.
You can view our Returns Policy here.
Whisky Water Droppers
What is a Whisky Water Dropper?
The handcrafted whisky diluting dropper allows finer control releasing one drop of water at a time.
Instructions on how to use and our online videos help you perfect your dropper technique.
What size are the Whisky Water Droppers?
200mm length x 20mm width - they are also boxed and come with "how to use" instructions
Can I order a bespoke Whisky Water Dropper?
Yes, if you are looking to buy our Water Droppers in bulk to sell or to use then visit our Trade page or contact us
Products
Do your products come boxed?
Yes, all our products are in luxurious boxes with velvet foam lining. They are perfectly designed for safe travel all over the world.
Are they handmade?
Yes, 100% by our craftsmen in Scotland.
Where else can I buy them?
No one else makes them, our designs are protected, they are pretty special although we do supply some major distilleries and retailers, see our Stockists page for details.
Knowledge is everything
What is the best whisky gift to buy a whisky lover?
Many whisky lovers usually have a fair few bottles of whisky, but what they might not have is the accessories that go with making the whisky collection or experience complete.
Try our glass droppers for the ultimate whisky gift.
What makes the best Whisky Glass?
Like whisky choosing your glassware is just as important. We believe that having the right glass for you is important and in our blogs you will find out how to design and make the perfect whisky glass.